Crestwood Pediatric can be reached during our regular office hours by phone. We will be happy to answer any questions you may have about our services, accepted forms of insurance, our facility, or our physicians. If you have a medical emergency, please dial 911.
We recognize that all our parents have many questions. Parents use many sources to answer their questions, such as family members, friends, internet, books and printed handouts. However, on occasion this still leaves some questions unanswered. Please call us. We have a triage nurse that is waiting to answer your questions. She will answer your questions under the physician's guidance and according to the guidelines posted by the American Academy of Pediatrics. This phone line is staffed during our regular working hours, from 8:30 AM to 9:00 PM Monday through Thursday, from 8:30 AM through 5:00 PM on Friday and from 8:30 AM through 12:00 Noon on Saturday. Please do not hesitate to call with any of your questions. This service is provided as a courtesy to all of our patients.
We offer an after hours call service for urgent conditions that can not wait until normal business hours. The after hours calls are returned by the physicians within 1 to 2 hours. The physicians do not refill routine medications, call in antibiotics, or schedule appointments. If you need advice when our office is closed, please call 703-257-3909. There is not a charge for urgent medical concerns such as fevers over 100.5, vomiting and diarrhea, asthma, etc. Calls placed that are routine in nature regarding issues such as diaper rash and constipation, etc, may result in a charge posted to the account.
Crestwood Pediatric Associates
At Crestwood Pediatric, we strive to provide our patients and their families with the best medical care and customer service. We appreciate hearing from parents and patients on anything you think our practice is doing well or any areas you feel we could improve. Please complete the form to the right to provide us with your feedback.
*** For medical concerns, medication requests or appointments, please call our office. ***